The website “Tajmahaltours.com” is owned by Culture Holidays India Pvt. Ltd. The owner of the website, including its subsidiaries and affiliates, refers to itself as "Website" or "Website Owner" or "we," "us," or "our." Visitors, also referred to as "you" or "your," may access the information on the website or any of its pages, subject to the terms and conditions outlined in this section, the privacy policy, and any other relevant policies and terms and conditions that may be applicable to a particular section or module of the website.
Greetings from Culture Holidays India Pvt. Ltd. Our relationship with you is governed by the terms and conditions of use mentioned below, which, along with our privacy policy, you agree to comply with if you continue to browse and use our website.
The use of this website is subject to the following terms of use:
"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"
A privacy policy outlines how you plan to protect consumers' privacy when using your website. It outlines the data you'll collect, how you'll use it, and the security measures you'll take.
A privacy policy is a legal document that lists all or some of the ways by which a party collects, utilizes, discloses, and keeps consumer data. A privacy policy's precise contents will rely on the applicable laws and may need to take into account the needs of several jurisdictions or nations.
Culture Holidays India Pvt. Ltd. is dedicated to maintaining the privacy of its customers through this website- tajmahaltours.com. You may be certain that any information we request from you on this website that allows us to identify you will only be used in compliance with our privacy statement.
Culture Holidays India Pvt. Ltd. has the right to update this website with revised policies from time to time. Check this page frequently to make sure any modifications have not been made against your preferences.
We may collect the following information:
We require this information to understand your requirements and provide you with an enhanced service, specifically for the following reasons:
We are dedicated to protecting your information. We have put in place appropriate physical, technological, and administrative policies to safeguard and secure the information we collect online in order to prevent unauthorized access or disclosure.
A cookie is a little file that requests authorization to be stored on the hard drive of your computer. Once you accept, cookies are added, and the cookie informs you when you visit a specific page of the website or assists in the analysis of web traffic. Cookies enable personalized responses from web apps. By collecting and storing information about your preferences, the web application can adjust its functionality to your needs, preferences, and likes and dislikes.
Cookies from traffic logs are utilized by us to determine which pages are being used. This aids in the analysis of website traffic data and website improvement so that it better meets the needs of users. This data is only used for statistical analysis; after that, it is deleted from the system.
In general, cookies enable us to track which pages you find useful and which you do not, which helps us provide you with a better experience on our website. Other than the information you choose to share with us, a cookie in no way allows us access to your computer or any personal information about you.
Accepting or rejecting cookies is up to you. The majority of web browsers accept cookies by default, but if you'd like, you can usually change your browser's settings to reject cookies. This may prevent you from tracking the full advantage of the website.
You have the following options for limiting how your personal information is collected and used:
Unless we obtain your consent or are compelled by law to do so, we will not sell, transfer, or lease your personal information to outside parties. If you indicate that you would like this to happen, we may use your personal information to send you promotional offers that we believe you might find interesting.
In order to meet a duty of care owed to prevent unjustified risk of harm, a disclaimer may contain terms and conditions that have been mutually agreed upon and privately established as part of a contract, or it may communicate expectations or warnings to the general public (or another class of persons). Certain disclaimers are meant to reduce exposure to damages after an initial harm has occurred. Furthermore, a voluntary waiver of a right or obligation that may be owed to the disclaiming party may be owned by certain types of disclaimers.
Disclaimers vary in how uniform they are. Certain disclaimers may change according to the particular situation and people involved, but other kinds may strictly follow a standard set of procedures that are rarely or never changed outside of official channels.
Website disclaimer covers the following:
This website's content is intended only for general informational purposes. While we make every effort to ensure that the information is accurate and up-to-date, we do not make any representations or warranties regarding the website's completeness, accuracy, reliability, suitability, availability, or the information, goods, services, or related graphics it contains for any purpose. Any reliance you may have on such information is strictly at your risk.
We disclaim all liability for any loss or harm resulting from the use of this website, including but not limited to indirect or consequential loss or damage, or any loss or damage at all resulting from the loss of data or profits.
You may link to other websites that are not managed by Culture Holidays India Pvt. Ltd. using this website- Tajmahaltours.com. The availability, nature, and content of those websites are beyond our control. Any links provided are not meant to be recommendations or endorsements of the content found within.
We make every effort to maintain the website's uptime and functionality. But in the event that technical difficulties beyond our control cause the website to become momentarily unavailable, Tajmahaltours.com disclaims all liability and accepts no responsibility for such events.
The website “Tajmahaltours.com” is owned by Culture Holidays India Pvt. Ltd. is a renowned travel platform preferred by millions of people, seeking different kinds of travel experiences. We strive to ensure our customers travel swiftly with us and have created this cancellation policy to make sure they seek the benefit from cancellation as well in case of uncertain circumstances.
Culture Holidays and its team will not ask for any confidential information such as Internet Banking Login, Password, OTP, etc. nor will they ask you to transfer money to an individual’s personal account or install any third-party apps like Any Desk, TeamViewer, etc. Please do not accept such requests. Report us about such incidents.
You ("you") acknowledge and agree to these Terms & Conditions (the "Terms") by making a reservation for or using a tour, as well as any associated goods or services (a "Tour"), from Tajmahaltours.com by Culture Holidays India Pvt Ltd.
You confirm that you have read, understood, and agreed to be bound by these Terms by making a reservation for a Tour with us. You guarantee that you are authorized to accept these Terms on behalf of the other participants in your party if you make a reservation on their behalf.
We reserve the right to change the cost of unsold tours at any moment and to make corrections to the costs of tours that have been confirmed. Additionally, we reserve the right to increase the cost of confirmed tours in order to cover increases that directly result from changes in the following: The cost of passenger carrying due to fluctuations in the price of fuel or other power sources;
The amount of taxes or fees that apply to services related to the holidays that are imposed by outside parties who are not directly involved in its tours, such as tourist taxes, landing taxes, or fees associated with arriving at or departing from ports and airports, as well as the exchange rates that are relevant to the package.
The tour operator may occasionally provide discounted rates on specific products or services. Discounts are only valid for brand-new reservations. Reduced prices are not applicable to reservations for whom the tour operator has not received payment of at least a deposit.
A non-refundable deposit (up to the amount mentioned for that specific tour) is payable to the tour operator at the time of booking for each individual on the tour. The whole amount is due at the time of booking if it is made 60 days or less before departure.
Alternative deposit conditions apply to some of the tour operator's offerings, such as tailor-made, customized, special request tours, and day tours.
You might have to pay in full at the time of booking for some of the tour operator's offerings. Any such criteria will be communicated to you by the tour operator before the related booking is confirmed.
As a participant or traveler, you agree to accept full responsibility for payments made using credit cards, and you will hold Culture Holidays India Pvt. Ltd. harmless for any amount that is contested or charged back. It is required that any chargebacks or disputed amounts be quickly reimbursed to Culture Holidays India Pvt. Ltd. Immediately.
We need to be informed in writing if your travel plans are going to be canceled for any reason. The cancellation fees will take effect as of the day/time that we receive written notification from you. The following cancellation penalties are applicable to land packages and/or services.
25% of the Tour will be charged for the cancellation for 120–61 days before the arrival. 40 % of the tour for 60–31 days prior to arrival. 75% of the Tour for cancelling 30 to 07 days before arrival. 06 days to 72 hours before arrival, or No Show- 100% of the tour means no reimbursement. The refund will be applied in accordance with the suggested cancellation policy at the time of booking for any associated train or airline tickets. A different cancellation policy is in effect for reservations made for special train trips and high-peak periods (December 20 to January 15). This information will be provided as needed.
In regard to the refund of unused/unutilized services (which are paid for and canceled in advance), the refund amount would be worked out on the basis of the cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to the Bank account, the bank will be debited from the refundable amount.
If a tour participant does not use any of the included services, such as transportation, meals, accommodation, sightseeing tours, or airfare due to personal reasons, there will be no refund or reduction given to them.
As a condition of booking, you must provide the information requested by the Tour Operator along with the final payment. If you fail to supply information required by the Tour Operator for air tickets, permits, or other inclusions, you will also be liable for any costs, fees, or losses including failure to obtain or provide that inclusion. In the event that you fail to supply the information required by the Tour Operator, the Tour Operator also reserves the right to treat your booking (or the relevant component of your booking) as cancelled and levy any cancellation fees deemed reasonable by the Tour Operator, in its sole discretion.
Unless specifically mentioned in the tour descriptions, international or other airfare is not included in the tour cost. When preparing a quote, the tour operator will quote the best rate that is currently available for the requested trip dates. Quotes are merely an estimate; neither the tour operator nor the relevant air carrier(s) guarantee a certain price.
The terms and conditions of the relevant air carrier apply to the purchase and usage of the airline ticket, and the tour operator just serves as their sales agent. For detailed details, including applicable cancellation terms, please refer to the applicable terms and conditions and conditions of carriage provided by the air carrier. The tour operator does not offer guidance or notifications on airline tickets, flight status, or delays, and is not liable for modifications to flight schedules or times.
Although we try to operate all tours exactly as they are stated, as the tours are planned many months in advance, we occasionally may need to cancel or make modifications to your reservation. We reserve the right to do so at any time.
Modifications: We shall do our best efforts to notify you about any minor changes to your tour as soon as possible if there is time before your departure, but we shall have no further obligation to you. Changing your flights by less than 12 hours, the kind of aircraft, the accommodations to something better, making little adjustments to the daily schedule, and switching carriers are a few examples of insignificant changes.
We occasionally have to make significant changes to your confirmed arrangements. When made before departure, the following are examples of "significant changes":
Should the tour operator cancel a tour prior to the departure date due to circumstances other than a natural disaster and it is not your fault or carelessness, you will be given the option to accept the cancellation from the tour operator:
The tour operator disclaims all liability for any incidental costs or consequential losses that you suffer as a result of the cancelled reservation, including lost income or enjoyment, non-refundable car parking or other fees, non-refundable flights or rail, visas, vaccinations, and other costs. The tour operator may, at its sole discretion, choose to provide a full refund in lieu of the options listed above. If, after departure, a major component of the tour as described is no longer available, the tour operator will, whenever feasible, make appropriate substitute arrangements. In the event that the Tour Operator is unable to offer a suitable substitute or if you legitimately decline any viable substitute, the Tour Operator has the right to reimburse you for any goods or services that you did not utilize.
It is your duty to find out information and ensure that you have all the identity and paperwork needed for entry, departure, and travel to any nation or area. This includes a current passport as well as any other travel documentation mandated by the appropriate governmental bodies, such as any visas, permits, and certifications (such as medical or immunization records, among others), as well as insurance plans. As specified on your itinerary, your passport must still be valid six months after the last day of travel with the tour operator. Before the Tour begins, you undertake full responsibility for getting all necessary documentation, visas, and permissions. You will also bear full financial responsibility for any expenses incurred due to incomplete or faulty documentation. You acknowledge that failure on your part to obtain or maintain appropriate travel paperwork will result in the Tour Operator suffering a loss or expense for which you will be fully liable. You acknowledge that the Tour Operator is not liable for any errors or omissions in the information provided, including but not limited to advice on travel documents, vaccinations, clothing, baggage, or special equipment. The Tour Operator also makes no representations or warranties regarding the accuracy or completeness of any information provided on these topics.
You understand that there may be a substantial risk to your health and safety associated with the goods and services provided by the tour operator. You agree that you have thought about any possible hazards to your health and safety by booking your trip with the tour operator. By accepting these risks, you absolve the tour operator of any liability for any losses, damages, injuries, or deaths brought on by the inherent risks of travel, including adventure activities and visiting foreign locations that the tour operator arranges.
You understand that there may be a significant amount of personal risk involved in participating, particularly when it comes to engaging in physical activities, traveling to remote areas, riding in a watercraft, participating in "extreme sports" or other high-risk activities, or visiting nations with underdeveloped infrastructure. The degree and type of personal risk involved depend on the products or services booked and the location(s) in which a product or service operates. In several nations where tours are conducted, the standards of accommodation, transportation, and hygiene are frequently worse than what you may reasonably expect in your home country or region. You acknowledge that the Tour Operator is not obligated to give advice or information on regional traditions, climate, particular safety issues, physical difficulties, or applicable laws in any area where a tour, good, or service is offered. You openly accept the risks involved with traveling in such circumstances and acknowledge that you have thought about the possible risks, dangers, and problems as well as your own requirements and capacities.
You are required to adhere to all applicable rules and regulations of all nations and regions at all times. The Tour Operator may immediately terminate your travel arrangements on any product or service at your expense and without liability if you fail to comply with the aforementioned, commit any illegal acts while on Tour, or if the Tour Operator reasonably believes that your behavior is causing or is likely to cause danger, distress, or material annoyance to others. In the event that your trip plans are canceled, you will not be eligible for a refund for any unused or missed services or expenses, including but not limited to incidentals, accommodations, meals, and return transportation. When it comes to property damage, destruction, or theft that you cause while on a tour, you are liable for any charges (including cleaning, replacement, and repair fees) that the tour operator or its suppliers incur. You undertake to notify any pre-existing damage as soon as it is discovered to a tour operator representative and the personnel of the accommodations, transportation service, or facility. You pledge to use due caution for your personal safety during the tour, including but not limited to using seatbelts, harnesses, flotation devices, and helmets appropriately and adhering to all written or verbal health and safety warnings. If you disregard safety instructions or warnings, neither the Tour Operator nor its Third-Party Suppliers (as defined below) will be responsible for any losses or damages.
To provide you with some or all of the components of your booking, the tour operator arranges with accommodation providers, activity providers, airlines, cruise lines, coach companies, transfer operators, shore excursion operators, tour and local guides, and other independent parties (collectively, "Third-Party Suppliers"). Third-Party Suppliers have the option to hire local operators and subcontractors as well. Despite using all due diligence in the selection process, the tour operator cannot be held accountable for the actions or inactions of third-party suppliers because it has no control over them and does not oversee them. The terms and conditions set forth by Third-Party Suppliers apply to any services they provide, and their liability is restricted by their tariffs, carriage conditions, tickets, vouchers, and international conventions and agreements that control the provision of their services. These could restrict or eliminate the Third-Party Supplier's responsibility. You understand that Third-Party Suppliers follow the applicable laws of the nations in which they conduct business, and the Tour Operator makes no guarantees regarding any Third-Party Supplier's compliance with the laws of any other jurisdiction or your home country.
As a result of any act or omission by any party other than the Tour Operator and its employees, the Tour Operator shall not be held accountable for any claims, losses, damages, costs, or expenses resulting from inconvenience, loss of enjoyment, upset, disappointment, distress, or frustration, whether physical or mental.
The actions or inactions of independent contractors or third-party suppliers, whether due to negligence or not, are not the responsibility of the tour operator.
Any activity, mode of transportation, meal, good, or service that isn't specifically listed in the tour schedule or cost and isn't a part of the tour is referred to as an "Optional Extra." You acknowledge that the Tour Operator provides no warranties and that any assistance provided by its representative(s) in planning, choosing, or reserving any Optional Extras is entirely at your request.
You understand and agree that the third party offering the optional extras is solely liable for any loss, damages, death, personal injury, illness, emotional distress, mental suffering, or psychological injury, as well as any loss or damage to property connected to those extras.
The Tour Operator, its parents, subsidiaries, and their respective officers, directors, successors, representatives, and assigns shall not be liable for: (A) any loss or damage to property or injury to persons caused, directly or indirectly, by the act or omission of any other provider, including, but not limited to, any defect in any aircraft, watercraft, or vehicle operated or provided by such other provider; and (B) any loss or damage due to delay, cancellation, or disruption in any manner caused by laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof, or by acts of God, robbery, epidemics, fire, flood, war, rebellion, terrorism, insurrection, illness, quarantine, or any other uncontrollable cause. For any such loss, damage, injury, or death, you renounce any claim against the tour operator.
The tour operator limits its liability, where permitted by all applicable international conventions, in the event that any loss, death, injury, or illness is brought about by the careless acts or omissions of the tour operator or of any Third-Party Suppliers of services that are part of the booking contract.
If the Tour Operator's failure to commence, perform, or complete any duty owed to you results from an Act of God, war or warlike operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, or any other reason, the Tour Operator will not be liable in any way for death, bodily injury, illness, damage, delay, or other loss or detriment to person or property, or financial costs both direct and indirect incurred. Any of the following, whether or not they are foreseeable, would make it unsafe or impractical for a tour to begin or continue: riots, insurrections, government restrictions, fire, extreme weather, serious health risks such as the spread of a serious disease, including any mutation or variation of Covid-19 or SARS-CoV-2, and any other cause whatsoever beyond the reasonable control of the tour operator or the third-party service provider; all of which together constitute "Force Majeure."
We expect all of our tour participants to abide by the laws and regulations of the countries they visit; if they don't, we may be released from any further commitments we might have to you.
You agree to submit to the exclusive jurisdiction of the courts in Delhi, India for the settlement of any dispute arising under these Terms or pertaining to any Tour, product, or service. The Contract and these Terms are governed by the laws of Delhi, India.
Any person who is deemed disruptive or incompatible with the group's interests may be accepted, rejected, or expelled by Culture Holidays India Pvt. Ltd. at its sole discretion. This includes, but is not limited to, people who are intoxicated or under the influence of drugs, which could negatively impact the experience for the other members of the group. Expenses must be paid by the passenger, including cancellation fees, additional travel expenses, and/or charges for returning home. No services that are not used can be refunded.
